Elements and Performance Criteria
- Influence individuals and teams in a positive manner
- Make informed decisions
- Gather and organise information relevant to issue/s under consideration
- Invite individuals/teams to actively participate in decision-making processes
- Determine preferred course of action after risks and options are examined and assessed
- Communicate decisions to individuals/teams clearly and in a timely manner
- Prepare plans to implement decisions after agreement with relevant individuals/team
- Monitor implementation and impact of decision using reliable feedback processes
- Enhance image of the enterprise
- Conduct business consistent with enterprise standards and values
- Note and promptly discuss with appropriate persons, any inappropriate values and standards exhibited within the organisation, using established communication channels
- Consistently display a very high standard of personal presentation in line with organisational expectations and policies
- Demonstrate high standards of personal and management performance
- Contribute to developing a reputable organisation which has integrity and credibility, through personal performance and own behaviour
- Ensure standards of personal and management performance are consistent with enterprise requirements
- Provide a positive role model for others through personal and managerial performance
- Develop and implement plans in accordance with enterprise goals and objectives
- Develop, set and monitor key performance indicators and targets within team/enterprise business plans